Privacy Policy

Introduction 

MSA Technology Pty Ltd trading as Insight IT (“we,” “us,” or “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles (“APPs”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with our services, including IT Support, IT Projects, IT Hardware Sales, Cyber Security Software, Microsoft Office 365 Software, Telecommunication Services, and Internet Services. 

What Information We Collect 

We may collect personal information such as your name, contact details, email address, company name, and other information necessary to provide our services. Additionally, we may collect technical information like IP addresses, device details, and browsing behaviour to enhance our service quality. 

How We Collect Information 

We collect personal information directly from you when you: 

We may also collect information from publicly available sources or third parties with your consent. 

How We Use Your Information 

Your personal information may be used for purposes including but not limited to: 

Disclosure of Personal Information 

We may disclose your personal information to third parties where necessary to provide our services, including: 

We take reasonable steps to ensure that any third party we disclose your information to handles it in accordance with the APPs. 

Security of Your Information 

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. 

Access and Correction 

You have the right to request access to or correction of your personal information held by us. To make such requests, please contact us using the details provided below.